Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
| policy:adjustment_to_utility_bill_water_leaks [2014/05/23 20:16] – old revision restored (2012/08/27 10:37) dustin | policy:adjustment_to_utility_bill_water_leaks [2015/08/28 21:57] – external edit 127.0.0.1 | ||
|---|---|---|---|
| Line 14: | Line 14: | ||
| Adjustments shall be such that the charges for the current 60 day billing period, and the 60 day billing period immediately prior to the discovery of the leak may be adjusted to the average of the last three (3) billings prior to the leak or the usage of the prior year for the corresponding period(s), whichever is greater. The current commodity charges for water and/or sewer shall apply for the adjusted (average) usage. That is, there will be no commodity charge for usage over average. | Adjustments shall be such that the charges for the current 60 day billing period, and the 60 day billing period immediately prior to the discovery of the leak may be adjusted to the average of the last three (3) billings prior to the leak or the usage of the prior year for the corresponding period(s), whichever is greater. The current commodity charges for water and/or sewer shall apply for the adjusted (average) usage. That is, there will be no commodity charge for usage over average. | ||
| - | The District staff will assist in notification of leaks or high usage, but it shall remain the property owner’s responsibility to discover and repair any leak. To be eligible for a leak credit, the owner must immediately cease unintentional water usage, or complete repairs within two (2) weeks of the date the property owner was notified by the District, or otherwise knew or should have known of the leak. Failure to stop the loss of water would forfeit any opportunity for a bill adjustment. | + | The District staff will assist in notification of leaks or high usage, but it shall remain the property owner’s responsibility to discover and repair any leak. To be eligible for a leak credit, the owner must immediately cease unintentional water usage, or complete repairs within two (2) weeks of the date the property owner was notified by the District, or otherwise knew or should have known of the leak. Failure to stop the loss of water would forfeit any opportunity for a bill adjustment. Late fees occurring after receipt of the request for adjustment are eligible for credit. |
| If there is no valve on the customer side of the meter there shall be no credit processed on the account until a valve is installed. | If there is no valve on the customer side of the meter there shall be no credit processed on the account until a valve is installed. | ||
| Line 23: | Line 23: | ||
| Effective: 01/01/99\\ | Effective: 01/01/99\\ | ||
| - | **Revised: | + | **Revised: |
