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| policy:procedures_for_utility_shut-off [2014/01/30 19:50] – Policy update 1/9/14 dustin | policy:procedures_for_utility_shut-off [2014/07/31 22:01] – Updated @ 7/24 board meeting dustin | ||
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| Line 13: | Line 13: | ||
| - Customers that communicate with staff that shut off may cause a potentially life threatening situation. | - Customers that communicate with staff that shut off may cause a potentially life threatening situation. | ||
| - Customers that communicate with staff that they have suffered a life changing circumstance such as medical emergency, death in family, and other rare conditions. | - Customers that communicate with staff that they have suffered a life changing circumstance such as medical emergency, death in family, and other rare conditions. | ||
| + | - Customers that are a federal, state or local government entity. | ||
| For convenience to the customer, scheduled utility shut-offs will not be done after noon on Wednesday. | For convenience to the customer, scheduled utility shut-offs will not be done after noon on Wednesday. | ||
| Adopted: July 29, 1993\\ | Adopted: July 29, 1993\\ | ||
| - | **Amended: | + | **Amended: |
