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policy:procedures_for_utility_shut-off [2014/01/30 20:00]
dustin
policy:procedures_for_utility_shut-off [2015/08/28 21:57] (current)
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   - Customers that communicate with staff that shut off may cause a potentially life threatening situation.   - Customers that communicate with staff that shut off may cause a potentially life threatening situation.
   - Customers that communicate with staff that they have suffered a life changing circumstance such as medical emergency, death in family, and other rare conditions.   - Customers that communicate with staff that they have suffered a life changing circumstance such as medical emergency, death in family, and other rare conditions.
 +  - Customers that are a federal, state or local government entity.
  
 For convenience to the customer, scheduled utility shut-offs will not be done after noon on Wednesday. ​ For convenience to the customer, scheduled utility shut-offs will not be done after noon on Wednesday. ​
  
 Adopted: July 29, 1993\\ Adopted: July 29, 1993\\
-**Amended:​** September 12, 2013, January 9, 2014.+**Amended:​** September 12, 2013, January 9, 2014, July 24, 2014
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