Differences
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| Both sides previous revisionPrevious revision | |||
| policy:adjustment_to_utility_bill_late_fees [2017/08/16 15:59] – revised 8/10 dustin | policy:adjustment_to_utility_bill_late_fees [2024/05/13 20:37] (current) – Board update 5/8/2024 dustin | ||
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| __**SUBJECT: | __**SUBJECT: | ||
| - | The late fees charged to a customer of the District may be removed at the direction of the General Manager. Late fees may only be removed for customers that show a history of prompt payment. | + | The late fees charged to a customer of the District may be removed at the direction of the General Manager. Late fees may only be removed for customers that show a history of prompt payment. Ownership changes reset the history period. |
| - | Requests for removal of late fees must be made in writing, by the property owner. | + | Requests for removal of late fees must be made in writing, by the property owner. |
| - | The District Treasurer will review all requests for late fee removal prior to presentation to the General Manager. The District Treasurer will review utility billing history to verify a history of prompt payment by the customer. A history of prompt payment will be determined by evidence of no more than one late payment in each of the preceding 3 years. The General Manager and District Treasurer shall each initial the property owner' | + | The District Treasurer will review all requests for late fee removal prior to presentation to the General Manager. The District Treasurer will review utility billing history to verify a history of prompt payment by the customer. A history of prompt payment will be determined by evidence of no more than one late payment in each of the preceding 3 years. The General Manager and District Treasurer shall each initial the property owner' |
| Board approval date: October 13, 2011\\ | Board approval date: October 13, 2011\\ | ||
| - | **Revised: | + | **Revised: |